How to contact Erudus?
Need a hand with your product data or account? Our support team is here to help. You can reach us through any of the channels below.
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Give us a call
For immediate assistance during business hours, we are always happy to have a chat!
Support Line: +44 (0) 3333 444 006
Opening Hours: Monday – Friday, 9:00 AM to 5:00 PM (GMT)
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Drop Erudus an email
If your query isn't urgent or requires sending attachments:
Email: support@erudus.com
Tip: Including your Company Name and any relevant information to your query, such as Product Codes or GTINs, is massively appreciated and allows us to understand more about your query faster!
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AI Answers Chat
Access real-time help directly within the Erudus platform:
- Log in to your Erudus Dashboard.
- Click the blue question mark icon in the bottom-right corner of the screen.
- Select AI Answers, use our AI Chatbot to help assist with your query, it's NEW and it's still learning, but it can be a great tool to find the information you need!
Looking for the Erudus Community?
You can also find help guides and video tutorials 24/7 right here in our Knowledge Base