How to enable Product Change Alerts

This guide will show you how to enable and manage your product alerts.

What is a Product Change Alert?

A product change alert is a notification that Erudus sends when there has been an update to a product specification. These alerts can be vitally important to keeping you in the loop with changes and ensuring the data you are interested in stays up to date and accurate. These alerts are sent via a notification in Erudus as well as via an external email.

How to enable Product Change Alerts | Step 1

At the top right corner of the screen on any page, you will be able to click on the "My Erudus" dropdown menu to display options related to your user account. Product change alert options are found in "Settings."

How to enable Product Change Alerts | Step 2

Product alerts are disabled by default, and you will need to click the "Enable Product Alerts" button to activate them

How to enable Product Change Alerts | Step 3

Once enabled, you can choose what kind of changes to products will trigger the alert. There are 3 different options:

All Changes - Receive notification when a major or minor change is made to a product

Major Changes - Receive notification when only a major change is made to a product

Allergen Alerts - Receive notification when only an allergen change is made to a product

By default, wholesaler users will be notified of changes to products where a wholesaler local code is applied, but all users can opt in to receive alerts about products that you have in a product list by using the check box next to the alert options dropdown menu.

More information about managing product lists can be found in the

If you have any further questions, please feel free to reach out to the Erudus support team on 0333 121 8999 or via email at support@erudus.com