How to sign up to Erudus - Caterer

This article outlines the various ways catering businesses, restaurants, hotels, schools, and other foodservice operators can gain access to Erudus.

Why should I join Erudus?

In today's dynamic foodservice environment, knowing the exact details of every ingredient you use is non-negotiable. Erudus provides caterers with direct, reliable access to comprehensive product data – including ingredients, 14 major allergens, nutritional values, and dietary suitability (vegetarian, vegan, halal, kosher). This information is sourced directly from manufacturers, ensuring accuracy and helping you comply with stringent food information regulations (like Natasha's Law and FIR).


Access to Erudus means increased confidence in your menu offerings, enhanced customer safety, and improved efficiency in your kitchen and front-of-house operations.

Understanding How Caterers Access Erudus

Caterers primarily gain access to Erudus data in two main ways:

  • Through Your Primary Foodservice Wholesaler: Many leading foodservice wholesalers provide Erudus access as a value-added service to their customers. This is often the most common and convenient method.
  • Direct Subscription with Erudus: For caterers who may not have access through their wholesaler, or who require advanced features like the Recipe Builder or Menu Planner, direct subscription options are available.

Recommend Erudus by your Wholesaler? We'd recommend you check out this article:

https://not-live-erudusknowledgebase.helpscoutdocs.com/article/1544-using-erudus-via-your-wholesaler

How do I sign up?

We'll cover both primary methods for gaining access:


Method A: Accessing Erudus Through Your Wholesaler (Most Common)


  • Step 1: Inquire with Your Foodservice Wholesaler
    • Contact your primary foodservice wholesaler's account manager or customer service department.
    • Ask if they are an "Erudus-enabled wholesaler" and if they offer Erudus access to their catering customers. Many wholesalers proudly advertise their Erudus integration.

  • Step 2: Wholesaler Registration & Credentials
    • If your wholesaler provides Erudus access, they will typically register you on their system.
    • You will then receive a welcome email directly from Erudus (or via your wholesaler) containing your unique username, password, and a direct link to log in to the Erudus platform. This access is usually tailored to the products you purchase from that specific wholesaler.

  • Step 3: Begin Using Erudus
    • Log in using the provided credentials.
    • You can then search for products you purchase from that wholesaler by product name, GTIN (barcode), or your wholesaler's product code.
    • Access detailed product specifications, download PDF spec sheets, and quickly identify allergens and nutritional values.

Method B: Direct Subscription with Erudus (For Advanced Features or if Wholesaler Access is Unavailable)


  • Step 1: Visit the Erudus Caterers Section on the Website
    • Go to www.erudus.com/caterers
    • Navigate to the "Pricing & Sign Up" button you will be directed to the various Catering subscription packages Erudus offers.

  • Step 2: Choose Your Subscription Tier & Complete the Form
    • Erudus offers different subscription tiers for caterers (e.g., Caterer Standard, Caterer Premium, Caterer Pro), which may include features like:
      • Allergen & Nutritional Data Search: Core access to product specifications.
      • Recipe Builder: Automatically calculates allergens, nutrition, and costs for your dishes.
      • Menu Planner: Aggregates data for entire menus or weekly meal plans.
      • Export Data: Ability to export reports to CSV or PDF.
    • Select the tier that best suits your needs and complete the online registration form. This will typically require:
      • Your Name
      • Your Business Email Address
      • Your Company Name
      • Your Phone Number
      • Billing Preference (e.g., Annually)

  • Step 3: Await Confirmation & Onboarding
    • After submitting your direct subscription request, an Erudus representative may contact you to confirm details or discuss the best plan for your business.
    • Upon successful processing, you will receive a welcome email with your login credentials and details on how to get started. This may include a link to our online training resources or an offer for an onboarding session.

What to Expect After Signing Up?

Regardless of your sign-up method, gaining Erudus access provides numerous benefits for your catering business:

  • Confident Allergen Management: Instantly identify the 14 major allergens in thousands of products, crucial for protecting your customers and complying with regulations.
  • Accurate Nutritional Information: Access comprehensive nutritional breakdowns to help you offer balanced meals and cater to various dietary requirements.
  • Streamlined Menu Development: Utilize tools like the Recipe Builder and Menu Planner (available with Premium/Pro subscriptions) to quickly generate accurate allergen statements, nutritional facts, and costings for your dishes.
  • Reduced Risk & Improved Due Diligence: Have documented proof of product information directly from manufacturers, supporting your food safety management systems.
  • Enhanced Customer Service: Answer customer queries about ingredients and allergens quickly and confidently, building trust and a positive reputation.
  • Efficiency in the Kitchen: Your team can quickly look up product details on any device, whether in the kitchen or front-of-house, saving valuable time.

If you have any further questions, please feel free to reach out to the Erudus support team on 0333 121 8999 or via email at support@erudus.com

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