Brandbank Import & Sync Feature Disabled - Manufacturers

1st September 2020


As of today, we are depreciating the Brandbank import and synchronisation feature for all Erudus manufacturer accounts with immediate effect.

This will affect all Erudus manufacturer accounts that have had a Brandbank subscriber code linked to their account in the following ways:

  • Manufacturer accounts will no longer be able to import new products from the Nielsen Brandbank database that are associated with their Nielsen Brandbank subscriber code.
  • Any specifications that were set to automatically synchronise with the Nielsen Brandbank database when changes to Nielsen Brandbank specification data were made, will no longer be automatically updated. 
  • Any Nielsen Brandbank copyrighted images that are associated with Erudus specifications using the Erudus Image Hub will be removed, and new images will need to be added.

Should you have any questions about the above changes to the Erudus platform you can contact Erudus customer support via email at support@erudus.com or by phone on 0333 121 89 99.

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