Customers - Navigating Your Way Around
1 – Erudus One: this is your home button: pressing this will always return you to your user dashboard.
2 – Product Search: this allows you to search for product specifications using Erudus Technical Search.
3 – Supplier Dashboard: this will navigate to your supplier dashboard.
5 & 14 – Click here for help: raise and send us a support ticket as well as user guides and walkthrough videos for new users and refresher training.
6 – Home: by clicking this at any time it will bring you back to this above screen.
7 – Products Menu: clicking this will bring up a drop-down menu allowing access to adding new products, viewing published products, viewing drafts, importing brandbank products, product visibility with wholesalers and integrity reports of your published products.
9 – Customers: this is where any requests for documentation from brand owners will be displayed.
11 – Users: this screen will display any users that have been set up with access or allow you to add or remove a user to your manufacturer account (this will only be displayed if you have the correct admin access).
13 - Requests: Any requests for documentation sent to your supplier by brand owners will be displayed here. This will only be used if you create own brand products such as Fairway or Country Range on Erudus.